Home > Solutions > call-center-solution-for-E-Commerce

E-Commerce


At the current time, mostly the customers from worldwide prefer to shop online and also sell online using E-Commerce companies. In E-Commerce, the one factor of success is common which is providing better customer service and software. As an E-commerce company, we always look to create the best experience for users who are using the latest technology and having the best strategy.

Vert-Age is an experienced call center dialer software provider company that enables retail and E-Commerce companies to stay connected with us. Having more than 5-year experience in delivering customized customer service and fulfill the requirement of the customers. Whether it is a retailer, distributor or any other which has products for sale needs B2C approach to sale and services is the easiest way to do business.

Vert-Age will provide you to access your retail and E-Commerce Company 24*7 from anywhere you want with the multi-channel contact center. Providing powerful software for E-Commerce Call center solution which is combined with companies E-Commerce portal is the backbone of the Industry.

The e-commerce industry is one where the delivery of good customer service matters the most to other clients. We offer more flexible and cost-effective technology with the solution and better support.

Customers Need With Vert-Age E-Commerce Solution:

We provide end-to-end software solutions for your business for setting up your online store and start the sale. Starting from physical items like clothes and furniture to the service and digital products which include educational courses and software applications.

Using our software services the users can easily make payments over multiple gateways.

 

Key Capabilities & Benefits


  • Providing API’s so that you can integrate E-Commerce software with your existing CRM for easily accessing the data.
  • Having Missed Call Management features which ensure you that no call will be missed and the callbacks are scheduled.
  • Help in reducing the operating cost and also increase the efficiency of the software.
  • Easily maintain contact with current and future customers on different channels like E-Mail, chat, SMS, etc.
  • The software will help to fulfill the requirement of Inbound, Outbound, and blended with multimedia contact management.
  • The software is user-friendly and as it is used through server so it is secure and better to use.
  • Start marketing using the software is cost effective as it is used through the mobile on different networks.