A Voice Logger is a hardware device which is used to record audio information from the telephone, Radio and other sources. Basically, there are two basic modes of Voice Logger for recording a VOX mode which is voice-activated, and a Non-VOX mode, in which the recording is continuous. Voice Loggers are mostly used in emergency services in business as well as in call centers. It helps in improving customer service by enabling and recording the telephonic conversation with the customer.
Types of Voice Logger