What an exciting prospect it would be if there was predictive dialer software available. A team that has it has a kind of superpower -- they can close more sales, reach a wider audience, and make outbound calls without getting distracted by voicemails and busy signals.
Many sales teams consider hosted predictive dialer software because of its many other benefits. If your sales team is considering outbound dialer software, they should realize that investing in one should be an informed decision. Your ultimate goal is to get the most value out of the tool.
Would you like to know what the best time is to invest in one? Here are 4 key points we'd like to share with you.
There is nothing better than having a sales process that is efficient and works. It takes a lot of steps to close a deal—from prospecting to connecting to researching... presenting and then closing. Each step requires a lot of work.
Connecting with prospects who fit the buyer persona is the most demanding of these steps. Despite what some might say, talking to more people is the only way to surpass your sales quotas.
With predictive dialer software, sales teams can reduce the time to answer calls to just 3 seconds. It allows them to speak to more people. A predictive dialer algorithm enables your reps to reach a greater number of numbers than they would be able.
It is also beneficial to improve the quality of the "connect step" to improve the efficiency of the other steps of the sales process. There is no downside to this deal!
Using the best predictive dialer software can be extremely effective, but it may not be the best choice if you are trying to sell high-ticket items. In contrast to low-ticket items, high-ticket items, or the acquisition of customers that requires a deeper understanding of their prospects.
Building trust and establishing context are essential before reaching out. Stick with the long game if you provide a high-value product, and don't rely on predictive dialers.
A company's sales team is expected to perform to the maximum level of productivity at all times. Yet despite the efforts being made to improve productivity, it is often seen as lacking, despite the clear focus.
In today's world, sales representatives are faced with many tasks. They are responsible for handling paperwork, manually documenting sales activities, developing proposals and seeking approvals on them, spending a significant amount of their time switching between tools, and so on.
The presence of all these factors makes sales reps less productive and takes them away from "real sales" they talk to fewer prospects, make follow-up calls, and closing deals because of these factors.
It shouldn't be a surprise that this impacts their sales quotas since Forbes found that 57% of sales reps missed their quota last year as a result of this.
The time between when a person picks up a call and when a representative joins may be delayed by companies using predictive dialers. Even though it may seem insignificant, time lags in predictive dialer strategies regulate by various laws and regulations, which differ from country to country.
The use of predictive dialer software makes sense for your business if you understand the challenges & limitations. You shouldn't invest in it if it doesn't meet your needs. Thanks to Close users, companies can set up custom, prerecorded messages easily.
The fact is that predictive dialer cost doesn't suit every business's needs, no matter how much we love them. Take time to understand how an application like this can help your sales reps reach their goals if you're considering investing in one.